Skip to content
Early Signal
Support

Get help with Early Signal

Start with email or the FAQ. We don't need an account, and health data stays on your iPhone

Reach us

  • Email support

    No account — just tell us what you see

  • Request a feature

    What would make Today, Trends, or alerts more useful?

  • Report a bug

    iOS version, Watch model, and what you expected

Common questions

Alerts, Learning mode, widgets, and what a status does — and doesn't — mean

Why does the app say “Learning”?

We need enough valid nights of HRV and resting heart rate before we can compare you to yourself. When you first open the app we also read nights already in Apple Health, so many people unlock a baseline immediately. Until then, no Off from usual alert is sent.

Why didn’t I get an alert?

Alerts are conservative. Off from usual needs weighted agreement across signals—or a sustained overnight temperature rise vs your own baseline. We send at most one Off from usual alert every 3 days. Hard workout, travel, alcohol, or short sleep by choice can show generic Slightly off or Off from usual patterns as Explained by context (status in the app, no push). Temperature-led results are not held back. Slightly off pushes are Pro. You can pause alerts in Settings.

Why does it say “No verdict today”?

If overnight HRV or resting heart rate didn’t sync, we won’t invent a confident status. The app names what’s missing and how to fix it—usually Watch fit overnight and Apple Health permissions.

Does this mean I’m going to feel unwell?

No. The app never claims that. In-app status says Typical, Slightly off, or Off from usual—or Explained by context after a workout or logged context. Many things can shift biometrics—stress, training, sleep, travel, alcohol, or feeling unwell. A status only says your pattern looks unusual for you.

See all FAQ

GetEarlySignal is a wellness tracking and rest-day support tool. It does not provide medical diagnoses, treatment plans, clinical assessments, or healthcare advice. The app does not replace professional medical care or emergency healthcare services. PrivacyTermsScience.

Launching soon

We'll email when it's on the App Store

Notify me